Shipping Information
New Zealand:
Shipping time 1 - 3 business days from dispatch.
Please allow extra days for delivery to rural addresses.
Please note we do not ship to PO Boxes so please provide a physical address during checkout.
Australia:
Shipping time 4-8 business days from dispatch.
Worldwide:
Shipping time up to 14 working days from dispatch.
International deliveries:
For purchases outside of New Zealand you may be required to pay duty tax on your orders.
Please ensure you are aware of the possible charges you may incur in order to release your goods.
We do not offer refunds if you refuse the package due to customs charges.
How long does it take for my order to be processed?
We aim to ship goods within 24 hours of receiving your order. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday.
However if we are having a store wide discount or a new season launch due to the large amount of orders we receive our processing times can be longer. We appreciate your patience while our team works hard to get the orders dispatched as fast as we can. Please double check your shipping address is correct as we can not be held responsible for un-delivered orders due to incorrect delivery details.